This is important legal document between Cube2Go Enterprises Inc. DBA Cube2Go.com (referred to in this agreement as “Cube2Go”) and our customers, collectively known as “User” or “You” of our services described here forth. So please do read this agreement carefully as it entails our storage services and it is an important contract between us and you, our customers. If there are any questions or concerns, please write to us at email@example.com or give us a call at 1.844.CUBE2GO.
You will be charged the following fees:
Monthly rent per storage cube (“Cube”) starts the day when we pick up your packed cubes or after the seven (7) day from drop off of empty storage cubes whichever is the shortest, the fees are calculated by a scale system determined by total amount of storage cubes a customer has stored at any given time. Minimum order: one (1) storage cube or one (1) individual item or one (1) wardrobe box or ten (10) business file boxes. We reserve the right to charge a one-time services fee equal to one (1) month of your order plus delivery charge if no products are used for storage during pick up.
Here are the pricing per tier level:
You may store your own packed boxes with us and the storage fees for those are calculated in reference to the size and volume of our own storage cubes. Our storage cube’s dimensions are 24” x 20” x 12” and 3.32 cubic feet.
Monthly rent per individual item according to the schedule below: It must be able to be carried by one person less than 50LBs, some items may need to be disassembled. You are required to supply your boxes and packing materials to securely and safely pack any item if required, we‘re not responsible for any damage to larger items that we deem to have not been properly packed, wrapped, or otherwise prepared for storage.
|Sport Equipment||Household Items|
|Bike - $9.99 each||Luggage - $9.99 each|
|Skis - $6.99 each||Mini Fridge - $14.99 each|
|Snowboard - $6.99 each||LCD TV - $14.99 each|
|Golf Bag with clubs - $9.99 each||Chair - $7.99 each|
|Hockey Gear - $9.99 each||Desk - $19.99 each|
|Rackets in Box - $2.99 each||Dresser - $24.99 each|
|Single Person Kayak - $44.99 each|
|Paddle Board(SUP) - $44.99 each|
(These are some common items we would store, but definitely not an exhaustive list. Please contact us prior to ordering for a quote if your item(s) is not on the list above.)
Monthly rent per business file box - $3.99 each (must be in good condition to withstand 5 high stacking)
Empty cube or box drop off and packed cube, item, or box pickup fee - FREE
Delivery charge fee (per trip) - $30 flat rate within the same city as the original pick up address. A premium of $20 will be charged if the new delivery city is in Richmond, Burnaby, Vancouver or North Vancouver. A premium of $50 will be charged if the new delivery city is in Coquitlam, Surrey, New Westminster, Port Moody, Delta, and White Rock.
We allocate 30 minutes per loading/unloading at each pick up, drop off, or delivery. Any additional time required, will be charged at $60 per hour with a minimum of one hour.
Delivery to ports within our service area such as the ferry terminal or YVR airport will be charged at $40 flat.
Unreturned or uncollectible storage cubes after 7 days will be counted as purchased - $44.99 each
Business file boxes are provided for FREE to use for storage, otherwise it is counted as purchased - $3.99 each
Bike boxes are provided for FREE to use for storage, otherwise it is counted as purchased - $14.99 each
Cube2Go and its employees will not be responsible for packing or provide any packing services.
Monthly delinquent account admin fee (levied from 30th day past due onward) – $15.00 per instance A charge for no show or unable to reach by phone at delivery or drop-off/pick-up appointments shall be levied - $25.00 per instance Charge back charge (not at our fault) - $30.00 per instance
The monthly occupancy charge and other charges stated in this Agreement are the actual charges you must pay plus any applicable tax.
The period of time that this Agreement is in effect is called the "term." The term begins when you sign or accept this Storage Agreement and will continue on a month-to-month basis after first two (2) months until terminated.
You shall pay rent monthly to Cube2Go. Monthly rent must be paid in advance on the first day we pick up your packed cubes or items or boxes and monthly thereafter, or after 7 days since we have dropped of the empty cubes, whichever time period is the shortest. Monthly rent must be paid in full, without any deductions, without prior notice or prompting from us. We will charge your credit card on a recurring monthly basis for rent and invoice you for the one time fees which shall be charged through on the same credit card. The monthly rent amount you must pay is the sum of the full amounts set out in the Schedule of Monthly Charges that apply to order, plus any applicable sales tax which is GST 5%.
Your monthly "Billing Cycle" is based on the date we pick up your goods. Each “Billing Cycle” after that would likewise begin on the monthly "anniversary" of your first pickup. All else considered, a “Billing Cycle” is 30 days for the purpose of pro-rata of rental fees. Only after the first two months, pro-rata of rental fees is allowed.
According to the terms of services, individual users must be real live natural persons over the age of 19 and you can't be using Cube2Go’s services for someone else. You must be the owner of all property that you store with us. No one else can have an ownership interest in the property. In executing this Agreement you represent (or "warrant") that you are the sole owner of the property to be stored with us.
After picking up your goods, we will initially store your goods at Cube2Go’s facility at #101- 37 E. Pender Street, Vancouver BC V6A 1S9; however, you acknowledge and agree that at any time while you are storing your goods with Cube2Go, we shall have the right, at our sole discretion, to move your goods to another one of our facilities in the Greater Vancouver Region. Any decision by Cube2Go to move your goods will not affect your financial obligations to us during the course of your time storing with Cube2Go.
You may cancel your services at any time. We will bill you for any or all services incurred or not at a minimum of two months of storage up to the date of your termination based on your ‘Billing Cycle’ pro-rata. We may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective upon written notice to you. We may terminate our relationship with you if there is a breach of this agreement in which, you will be responsible for all related costs including deliver of your goods back to you.
Absent a court order or binding arbitration ruling, Cube2Go will not release any of your goods to someone else that claims they own it. Upon retrieval or release if your goods, Cube2Go will verify your identity with one government issued photo ID. You will sign a release form or imply to release and confirming you have received your goods and everything is in order and indemnify Cube2Go of any claim, liability or harm.
You are allowed to use the Storage and Delivery Service as long as you follow these basic rules:
You are responsible to comply with Canada and the Province of British Columbia laws, rules, and regulations regarding storage of items, as well as all Cube2Go policies. You represent and warrant that: (i) you have the authority to, and are of legal age to, binding yourself to this Agreement; (ii) your use of the Storage and Delivery Service will be solely for purposes that are permitted by this Agreement.
Cube2Go has a tested operational process in place to pick up, storage and deliver your goods.
Cube2Go will deliver clean empty cubes to your home and once you have packed your cubes, a “Storage Pro” (Cube2Go Employee) will pick up your goods and registered it in our system. You will login to your user account to acknowledge and verify all cubes and items have been registered. Cube2Go will transport your goods to our secure warehouse for processing and storage. At any time, you may retrieve your goods by going into your user account and start the retrieval process. Cube2Go will transport your goods back to your home or office when you can confirm receipt. You have 20 minutes to unpack your cubes or we can come back within 3 days to collect our cubes or boxes. Due to security, there is no public access to our warehouse by customers.
You represent and warrant that each cube rented by you contains property with a total value of $100 or less, with an aggregate limit comprising of all of your cubes and items of $1,000 (the "Aggregate Limit"). Cube2Go's maximum insurance liability per cube rented by you for any damages or loss to the property contained in the cube shall be limited to $100, subject in the aggregate to the Aggregate Limit. You understand and acknowledge that in renting to you, Cube2Go is relying upon your representation as to the value of the property. Under no circumstance may you store property in the cubes or per item with an aggregate value in excess of $1,000. Your failure to comply with the limitation of the value of your property stored will constitute a material breach of this Agreement.
PROPERTY STORED IS BY YOU AT YOUR SOLE RISK. WE DO TAKE NECESSARY PRECAUTIONS AND DUE DILIGENCE TO ENSURE YOUR GOODS ARE SAFE AND SECURE. To the extent your insurance lapses or you do not obtain insurance coverage for the full value of your goods, you agree to personally assume all risk of loss above the applicable limit of Cube2Go’s liability. Cube2Go and its agents will not be responsible for, and you hereby release Cube2Go and its agents from any responsibility for, any loss, liability, claim, expense or damage to property that could have been insured (including without limitation any loss arising from the active or passive acts, omission or negligence of Cube2Go and its agents). You waive any rights of recovery against Cube2Go and its agents for the claims, and you expressly agree that the carrier of any insurance obtained by you shall not be subrogated to any claim of you against Cube2Go and/or its agents. Further, force majeure, Cube2Go will have no liability to you for damages caused by an act of god, including an earthquake, flood, and elements.
We will do our best to provide professional storage service by trained personnel. However, we make no other promises or guarantees about this service. Please read this section carefully; you should understand what to expect.
Cube2Go warrants that the Storage and Delivery Service will be provided in a professional manner personnel trained with respect to that Service. Except as provided in this section, Cube2Go makes no representations or warranties of any kind. Cube2Go expressly disclaims all warranties, whether express, implied or statutory, regarding the Storage and Delivery Service including without limitation any warranty of merchantability or fitness for a particular purpose.
You agree to indemnify and hold harmless Cube2Go and its shareholders, directors, agents, partners, and employees from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Storage and Delivery Services, including but not limited to your violation of this Agreement or misuse of the Storage and Delivery Services.
In the unlikely event that a dispute arises between you and us, you agree to resolve most claims through individual arbitration. The following section explains our arbitration policy. Please read it very carefully, as it affects your rights.
Should a dispute arise between you and Cube2Go, we would like to provide you with a neutral and cost-effective means of resolving the dispute quickly. Therefore, for any claim (except for claims for injunctive or equitable relief or claims regarding intellectual property rights) under this Agreement where the total amount of the award sought is less than $25,000, either party may elect to resolve any dispute arising under this Agreement through binding non-appearance-based arbitration.
Any disputes arising with respect to this Agreement shall be settled by arbitration in accordance with the rules and procedures of the Arbitration Act (1996) of British Columbia. The arbitrator shall be selected by joint agreement of the parties. In the event the parties cannot agree on an arbitrator within thirty (30) days of the initiating party providing the other party with written notice that it plans to seek arbitration, the parties shall each select an arbitrator affiliated with BCAMI (BC Arbitration and Mediation Institute), which arbitrators shall jointly select a third such arbitrator to resolve the dispute. The written decision of the arbitrator shall be final and binding on the parties and enforceable in any court. The arbitration proceeding shall take place in Vancouver, BC Canada, using the English language. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement and, except as otherwise provided herein, that all modifications must be in a writing signed by both parties.
This Agreement between you and Cube2Go and any access to or use of the Website or the Service are governed by the laws of Canada and the laws of the province of British Columbia, without regard to conflict of law provisions.
If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of Cube2Go to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
This Agreement, together with the Terms of Service and all other documents incorporated within it, represent the complete and exclusive statement of the agreement between you and Cube2Go. This Agreement supersedes any proposal or prior agreement oral or written, and any other communications between you and Cube2Go relating to the subject matter of these terms. This Agreement may only be modified by a written amendment signed by an authorized executive of Cube2Go, or by the posting by Cube2Go of a revised version.
You acknowledge to have read, understand and agree to be bounded by each and every terms and conditions of this Agreement in its entirety.